About Account Deletion Policy
In accordance with Google Play's "Account Deletion" and "Data Deletion" policies, we provide a clear method for users to request the deletion of their accounts and personal data from our services.
We are committed to protecting your privacy and providing you with complete control over your personal data. You can request the deletion of your account and data at any time.
This policy explains what data will be deleted, how to request deletion, and any applicable retention periods.
Data That Will Be Deleted
When you request account deletion, the following data will be deleted:
Personal Account Information
Name, email address, phone number, and other personal identifiers
Activity & Usage History
Your activity logs, usage patterns, and interaction history
User-Generated Content
Content you've created or uploaded to our platform
Preferences & Settings
Your user preferences, settings, and customizations
Important Note:
We may retain certain data for a limited period for the following reasons:
- Compliance with legal and regulatory requirements
- Fraud prevention and user security protection
- Resolution of pending disputes
The additional retention period will not exceed 30 days from the date of the deletion request, unless otherwise required by law.
How to Request Account Deletion
1 Contact via WhatsApp
You can also contact our support team directly via WhatsApp to request account deletion:
Available Monday-Friday, 9 AM - 6 PM (GMT)
When contacting via WhatsApp, please provide:
- The email address associated with your account
- A clear request for account deletion
- Any additional information that may help us identify your account
2 Email Request
You can send an account deletion request via email:
We typically respond to email requests within 2 business days